Anti-Cheating System

NOTE: As app cheating is a rapidly evolving technology, the guidelines on this page are subject to change without prior notice. For security reasons, information shared on this page will be limited to general anti-cheating mechanics only.

SMAC-7 Guidance

SMAC-7 intelligently handles a wide range of common yet unintentional irregularities that may occur during use, such as using the app close to buildings, under trees, or in areas with weak GPS signals. It is also equipped to discern when the app is inadvertently left running, for example, while driving or when users are part of a running group.

Users who maintain high Turing Scores (TS) and face misjudgments concerning Abnormal Runs will have the option to appeal.

SMAC-7 General Rules

1. The Turing Score (TS) will be displayed through a Traffic Light System for all users.

2. All users begin with a TS of 100, which can increase to a maximum of 120.

3. Judgments include: Pass (human), Abnormal Run, Multi-devices, and Bot-hack.

4. Every run session is checked by SMAC-7, even if the result is not displayed in the user’s interface.

5. For every four Energy consumption that pass the SMAC judgment, the TS will increase by 1.

6. TS will decrease for judgments involving Abnormal Runs or Multi-device use.

7. A Bot-hack judgment will lead to an immediate ban.

Traffic Light System

Healthy: Green Light (81-120 TS); Users are allowed to withdraw assets.

Restricted: Red Light (0-80 TS); Withdrawal of assets is restricted.

Manual Review

Should a STEPN user believe that SMAC has misjudged their run, they may reach out to our Customer Support team at [email protected] for a Manual Review.

Manual reviews are conducted in two scenarios:

1. Manual review available upon user appeal.

2. Periodic and random review.

Deducted Turing Score (TS) from erroneously judged sessions will be fully restored. However, confirmed bot-hack activities will result in an immediate account ban.

Amnesty

All forms of undiscovered cheating before 23/05/2024 will be pardoned by the FSL team. This policy allows these users a chance to adhere to the rules and engage positively moving forward. However, any cheating that occurs after 23/05/2024, if detected by the FSL team, will result in a ban.

SMAC-7 Judgments Rules

1. Abnormal Run Definition: An abnormal run is characterised by patterns of movement that do not resemble typical human running behaviour.

SMAC Judgement on Abnormal Run:

TS before start	Earning	Active SMAC scan	Result	Appeal
100 ~ 120	Yes	No.	-10 TS	Yes, if successful, TS restored.
81 ~ 99	No	Yes	-10 TS	No
51 ~ 80	No	Yes	-10 TS Cannot Withdraw	No
<50	No	Yes	-10 TS Cannot Withdraw Account flagged for manual review	No

1. Multi-device Definition: Multi-device usage occurs when an individual carries more than one device and activates multiple STEPN accounts simultaneously during any device’s running session.

SMAC Judgement on Multi-device:

TS before start	Earning	Active SMAC scan	Result	Appeal
100 ~ 120	Yes to one device. No to any additional devices.	No	-5 TS per additional device	No
81 ~ 99	Yes to one device. No to any additional devices.	Yes	-5 TS per additional device	No
51 ~ 80	No to all linked devices.	Yes	-5 TS per additional device Cannot Withdraw	No
<50	No to all linked devices.	Yes	-5 TS per additional device Cannot Withdraw Account flagged for manual review	No

1. Bot-hack Definition: Includes Reverse Engineering, GPS Spoofing, Motion Simulation, and other malicious hacking practices.

NOTE: As of January 2026, we no longer accept appeals for the following SMAC tags:

1. “Bot-hack” - Immediate ban with no earnings and no opportunity for appeal.

2. “Multi-Device” - no opportunity for appeal